Medical Assistant

Westlake Psychiatry & Psychology Associates is a private pay, mental wellness clinic that provides medication management, psychotherapy, and psychological testing in an outpatient setting. We are dedicated to helping families and individuals of all ages to effectively address a wide array of neurological and psychiatric conditions. Our practice is quickly growing and we are seeking a Medical Assistant to provide clinical support to our patients. We’re looking for someone who is committed to excellence, has strong attention to detail, and enjoys problem-solving. This position would be a great opportunity for pre-medical or allied health professionals interested in continuing their clinical career. If you are professional, reliable, friendly, and want to help our practice grow, we'd love to meet you!

 

RESPONSIBILITIES:

  • Medical liaison between patients and providers

  • Triage patient care appropriately

  • Point of contact for patient questions, concerns, and updates

  • Refill prescriptions online and by phone to pharmacies

· Must be able to talk to pharmacies and patients about medication issues

  • Log medications in charts and prepare charts for clinicians

  • Submit patient questions to the clinicians and provide responses to patients in a timely manner

  • Multi-task between immediate patient needs, clinician requests, prior authorizations, and refilling same-day appointment medications

 

QUALIFICATIONS:

Experience working in a medical or pharmacy setting and is familiar with medications is required. Office or customer service experience is preferred. WPPA is looking for candidates who are pursuing a long-term career in mental health or general healthcare.

 

Experience Required:

  • Office Administration: 2 years

  • Medical Office or Pharmacy: 2 years

 

Skills preferred:

  • Detail-oriented - quality and precision-focused

  • People-oriented - supportive and fairness-focused

  • Team-oriented - cooperative and collaborative

  • Demonstrated strong customer service and communication skills

  • Organizational and time management skills

  • Possess a strong work ethic and a high level of professionalism

  • A team player who handles multiple projects simultaneously in a fast-paced environment

 

SPECIFICS:

Job Type: Full-time

Rate: Negotiable based on experience

COVID-19: We are currently seeing patients via telehealth and in person. Masks are required.

 

Benefits

Paid Holidays

2 Weeks Paid Time Off

401K Retirement Plan

Health/Vision Insurance

Half-day on Fridays

 

Apply by emailing a cover letter and resume to sarah@westlakepsychiatry.com.