Westlake Psychiatry & Psychology Associates is a private pay, mental wellness clinic that provides medication management, psychotherapy, and psychological testing in an outpatient setting. We are dedicated to helping families and individuals of all ages to effectively address a wide array of neurological and psychiatric conditions. Our practice is quickly growing and we are seeking a Medical Assistant to provide clinical support to our patients. We’re looking for someone who is committed to excellence, has strong attention to detail, and enjoys problem-solving. This position would be a great opportunity for pre-medical or allied health professionals interested in continuing their clinical career. If you are professional, reliable, friendly, and want to help our practice grow, we'd love to meet you!
Medical liaison between patients and providers
Triage patient care appropriately
Point of contact for patient questions, concerns, and updates
Refill prescriptions online and by phone to pharmacies
· Must be able to talk to pharmacies and patients about medication issues
Log medications in charts and prepare charts for clinicians
Submit patient questions to the clinicians and provide responses to patients in a timely manner
Multi-task between immediate patient needs, clinician requests, prior authorizations, and refilling same-day appointment medications
Experience working in a medical or pharmacy setting and is familiar with medications is required. Office or customer service experience is preferred. WPPA is looking for candidates who are pursuing a long-term career in mental health or general healthcare.
Office Administration: 2 years
Medical Office or Pharmacy: 2 years
Detail-oriented - quality and precision-focused
People-oriented - supportive and fairness-focused
Team-oriented - cooperative and collaborative
Demonstrated strong customer service and communication skills
Organizational and time management skills
Possess a strong work ethic and a high level of professionalism
A team player who handles multiple projects simultaneously in a fast-paced environment
Job Type: Full-time
Rate: Negotiable based on experience
COVID-19: We are currently seeing patients via telehealth and in person. Masks are required.
2 Weeks Paid Time Off
401K Retirement Plan
Half-day on Fridays
Apply by emailing a cover letter and resume to firstname.lastname@example.org.